• RSS
  • Facebook
  • Twitter
30
March

Whatever you want to let us know, please leave it here

46 responses to “iPhone Apps: General Topics”

  1. Alex Kac says:

    Hello. I am the owner of WebIS, maker of Pocket Informant. Your app icon is identical to ours except for the lock. As such I request that you change your icon from a non-copyrighted icon. If you do not, I’ll have to request Apple to remove your apps from the app store based on copyright infringement.

    Thank you.

  2. Alex Kac says:

    http : //www . pocketinformant . com /

    The only difference is the lock in the middle and you’re using the iOS shine.

  3. Claire says:

    Can I also use your app on my iMac?

    Can I print out a copy of my passwords?

    Thank you
    Claire

    • admin says:

      I think you can run it on iMac, but the display is for iPhone, it may not fit well in iMac.
      for export/import function, we are working on it now, it’ll be available very soon.

  4. Ray Norris says:

    Hello. I have your app, VeryLock LT. But, I want to get the full version, VeryLock – Password Manager. Am I able to pay and upgrade to it within the LT app? Or do I need to just buy the full version, too? I hope you can email me quickly while your full version app is on sale. Thank you. Regards, Ray Norris

  5. Herb Clark says:

    I just downloaded VeryLock LT and after I enter password on first row (six characters) and in Confirm row, click on Done and nothing happens.

    What must I be doing incorrectly?

    All I really want it for at this time is to be able to add new Group in Contacts folder and saw a YouTube video demonstrating that.

    • admin says:

      Hi,herb
      Did you fill the complex passwords fields?
      You have to enter both simple and complex passwords.

  6. Von says:

    I like the new sms feature. thank you for continuing to improve your product! Is there any chance you could enhance the encrypted sms to include mms???

    Thanks. Great product!

    • admin says:

      Thanks for using our product and thanks for your feedback, we will try to implement this in our next version.

    • admin says:

      Just letting you know, we just added functions to send group SMS messages and emails.
      it’s under Contacts, just invoke the function “import from phone contacts” from right bottom button, and then you can select multiple recipients and launch SMS/email interface with recipients you selected.
      Hope you like it.

  7. Von says:

    I tried to store a video to your app, but I can’t add it from my iphone folders in iOS7. Is this a bug, or do you no longer support videos?

    Thanks. Great app otherwise!

    • admin says:

      Yes, this is a bug under ios7. Our new version is under going for the fix. The new version will be released soon.
      Thanks for using our product and your feed back.

      • Von says:

        hello,

        I just installed the new iOS7 version today, but the fix for the videos doesn’t seem to be included. Is this fix still being completed?

        Thanks.

        • admin says:

          what is the problem now?

        • admin says:

          I tested I can import photo and video properly on iOS 7.

          • Von says:

            when I try to add videos, I don’t see any videos in my camera roll, same as before.

            Thanks.

            • admin says:

              Check your settings->provacy->photos and see if VeryLock in in the list , and if it’s allowed to access photoes.

              • Von says:

                I checked the setting and it verylock is turned on. i can see pictures in my camera roll, but no videos.

                I checked my version of verylock and it is 4.0 (327). Is this the latest version?

                • admin says:

                  To import video, you need to create a video group, you can not import video to a photo group.
                  When you create the group you have a choice to make it a video or photo group.
                  So just create another group for video, you will be all good.
                  Enjoy!

  8. Von says:

    Hello again,

    I’m considering a change of phone to the nexus 5. Do you have any plans to build an app similar to verylock for android? If no, do you have any recommendations that have a similar feature set (i.e., encrypted back up to dropbox)?

    Thank you.

    • admin says:

      Yes our VeryLock for android is under developing, we will notify our customer as soon as it’s in android store.
      Thank you for trusting us.

  9. Von says:

    Hello,

    I am trying to restore my dropbox backup to my new iphone, but I’m not seeing the files on my phone once the restore completes. I’m not in hidden mode, but I can’t figure out why the files aren’t visible.

    Thanks for your help.

    • admin says:

      HI,Von
      Once you restored your data from dropbox, all records should be imported into VeryLock, no files will be copied to your phone.
      Please check if your records are imported in VeryLock.

      Curt

      • Von says:

        Hi Curt,

        Thanks for the response.

        I don’t see any records in my verylock app, although the “synchronize with dropbox” screen displays 440 files in the dropbox path and the local has 440 files as well. When I go back to the verylock folders, all the folders have 0 files in them….I’m not sure what i’m missing. sorry.

        • admin says:

          are you using the latest version of VeryLock? and when did you do the backup?

          • Von says:

            I just downloaded the app yesterday, ver 4.2(407). My save on dropbox was done 23 Nov, 2013. Not sure what version it was at the time, but I typically update my apps to the most recent ones at the time.

            Thank you.

            • admin says:

              We just included a new feature in this update, it’s called “masked password”, are you logged in with mask password, that way you won’t see anything.

              • Von says:

                Hello,

                No, I didn’t notice that feature, and only had set a simple numeric code and a complex password. I logged in again to the app and now it displays only 1 local and 440 on dropbox. I’ll try the restore again, but I’m still seeing zero files in the app. Thanks again for the help.

              • Von says:

                Hello,

                I tried a restore again and still see no files. Is there anything else I can try to do? Is it possible to roll back to the version I had a few months ago if it is a version issue? Thanks.

                • admin says:

                  weird, I will talk with our development team, and get back to you soon.

                  • Von says:

                    Hello,

                    I think I figured it out. I tried to restore a couple videos that are in the dropbox location, so I turned on video file SYNC. That prevented the files from restoring. I just turned that function off and all of my photos restored. I guess the video restore isn’t working. Thanks

  10. Richard Mork says:

    I purchased your app M2BZDKS384 and it will not work I originally put the FREE app in and it worked but I could only send a message to 5 contacts so I purchased the full version and none of my contact will now go into the contacts and I can not form a Group I have removed the app from my phone and reinstalled both the free and then the pay one same result will not let contacts into the app? Please answer my request.

  11. Von says:

    Thank you for the latest update. I noticed you now sort the camera roll in reverse chronology order. Great!!!

    One more item. Any chance you could add functionality to allow us to upload a photo/video to verylock by using the send to feature in iOS?

    Thank you.

    • admin says:

      Thanks for your feedback, can you specify more detail about ” send to feature in iOS”?

      • Von says:

        If I open a picture in the photos app, and click on the up arrow to send to another app, it would be great if we had verylock as one of the apps listed. I hope this makes sense.

        Thanks.

        • admin says:

          Thanks for your suggestion, we will consider it in our next update.

          • Von says:

            Is there an update to verylock coming any time soon? Did my request for the app sharing make the cut? Thanks!!

            • admin says:

              I just talked with our developing team, they are busy working on some other project now, will work on this feature very soon.
              Thanks for your reminder.